Product
Standard No.TR 51 : 2016
 
TitleTechnical Reference for estate agents – Management best practices
 
Edition2016
 
No. of Pages13
 
ICS Classification03.080 Services
03.100 Company organization and management. Management systems
 
Comments
 
SynopsisSpecifies the requirements for an EA’s management framework and processes. Includes the training and development of its salespersons, operations management framework, service delivery and customer satisfaction.
 
Adoption
 
CommitteeManagement Systems Standards Committee
 
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Amendment
 
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