Frequently Asked Questions (FAQs)
General Information
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3. General Terms and Conditions
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Shopping
1. Singapore Standards
You can purchase Singapore Standards at:

Toppan Leefung Pte.Ltd.
1 Kim Seng Promenade #18-01
Great World City East Tower
Singapore 237994
Tel: (65) 6826 9691
Fax: (65) 6820 3341

The opening hours are:
9.30am - 6:00pm (Mon - Fri)
Closed on Sat, Sun & Public Holidays


Delivery
1. Delivery Mode
For delivery in Singapore
• Courier - Please allow three (3) working days for delivery in Singapore.
• Self Collect - You can arrange to collect your order from Toppan Leefung Pte.Ltd., 1 Kim Seng Promenade #18-01/06, Great World City East Tower, Singapore 237994

For delivery outside Singapore
• Airmail - Please allow 18 working days, subject to custom clearance, for delivery outside Singapore. Delivery of overseas standards will only be made upon clearance of cheque or payment via eshop.
• Courier - Please allow 5 working days, subject to custom clearance, for delivery outside Singapore. Delivery of overseas standards will only be made upon clearance of cheque or payment via eshop.


Payment
1. Goods of Service Tax (GST)
A 7% Goods and Services Tax (GST) is added for local delivery (Singapore).

2. Goods and Services Tax (GST) Registration Number
Toppan Leefung Pte. Ltd's GST Reg. No is M2-0015522-0

3. Payment Methods
If you are using a pop-up blocker, please add http://www.enets.com.sg to your list of allowed sites in the pop-up blocker settings. Otherwise, the relevant transaction pages may not be displayed, or your transaction request may not be completed

Download eCopy
1. Download eCopy Standards
• When I buy several e-copies of the same standards, will I be issued 1 order number which will be reflected on the watermark page on the front cover of the standard?
Answer: Yes

• When I buy standards with different parts, does the same order number appear on the watermark page on the front cover of the standard?
Answer: Yes, all standards part of one same order would be watermarked using one order number.

• How many times am I allowed to download if I purchase more than 1 standard?
Answer: You can download 3 times independently of the number of copies purchased.