ISO/TS 24082:2021
Service excellence — Designing excellent service to achieve outstanding customer experiences
OVERVIEW
This document specifies principles and activities for designing excellent service that achieve outstanding customer experience. It applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.
COMMENTS
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PRODUCT DETAILS
| Status | Current |
|---|---|
| Edition | 2021 |
| No. of Pages | 26 |
| ICS Classification | 03.080.01 Services in general |
| Committee | ISO/TC 312 |
| Available for Purchase | For sale in Singapore only |
| Adoption | ISO |