General Information
Standards Division
Enterprise Singapore
230 Victoria Street,
#09-00 Bugis Junction Office Tower
Singapore 188024
Tel: (65) 6278 6666
Fax: (65) 6250 1096
Email: standards@enterprisesg.gov.sg
Click here for more information on copyright of ISO and IEC International Standards.
Shopping
Toppan Leefung Pte.Ltd.
1 Kim Seng Promenade #18-01
Great World City East Lobby
Singapore 237994
Tel: (65) 6826 9691
Fax: (65) 6820 3341
The opening hours are:
9.30am - 6:00pm (Mon - Fri)
Closed on Sat, Sun & Public Holidays
• ASTM International
• British Standards (BSI)
• German Institute for Standardization (DIN)
• Japanese Standards Association (JSA)
• International Organization for Standardization (ISO)
• International Electrotechnical Commission (IEC)
a) the item purchased was delivered defective or faulty; and
b) the item to be returned within 7 days from the date of purchase.
We recommend that all returned items are to be sent by registered, or recorded post or in person, together with the original Tax Receipt. Please note that refunds will only be paid by cheque in favour to the customer’s name or company registered at the shopping cart/payment gateway only. It cannot be paid in cash nor can the cheque be issued in a third party name. Toppan Leefung Pte. Ltd. will not replace an item that Toppan determines to have been damaged in transit.
Returning items in person
Products must be returned in person to:
Toppan Leefung Pte.Ltd.
1 Kim Seng Promenade #18-01
Great World City East Lobby
Singapore 237994
Please ensure that you have your original Tax Receipt and the item(s) is/are in its original condition.
Returning items by post
We recommend that you use an insured or registered mail service or courier when sending items as we are unable to refund for items which are not received. To return an item by post, please note the following:
a) Re-package items and include the original Tax Receipt; and
b) Postage Shop/courier/shipping costs will not be reimbursed.
For return of items that have been sent to an overseas standards body or the original supplier Toppan Leefung Pte.Ltd. will not provide any cash refunds nor allow an exchange of an item purchased for a different product.
All returned packages should be mailed to:
Toppan Leefung Pte.Ltd.
1 Kim Seng Promenade #18-01
Great World City East Lobby
Singapore 237994
No. of copies |
Discount to customers |
10 and above |
20% |
Delivery
• Courier - Please allow three (3) working days for delivery in Singapore.
• Self Collect - You can arrange to collect your order from Toppan Leefung Pte.Ltd., 1 Kim Seng Promenade #18-01/06, Great World City East Lobby, Singapore 237994
For delivery outside Singapore
• Airmail - Please allow 18 working days, subject to custom clearance, for delivery outside Singapore. Delivery of overseas standards will only be made upon clearance of cheque or payment via eshop.
• Courier - Please allow 5 working days, subject to custom clearance, for delivery outside Singapore. Delivery of overseas standards will only be made upon clearance of cheque or payment via eshop.
Delivery Mode / Expected Delivery Period (estimated)
|
Delivery Location
|
Delivery Charge
|
|
Per Shipment
|
+ Per Order
|
||
Local Order | |||
Courier (up to 3 working days) |
Free delivery for sales orders of at least $200 (applicable to Singapore Standards only) |
||
S$6.00 | + S$1.00 per item | ||
+ S$4.00 per package | |||
Overseas Order (not applicable for Overseas Standards Orders) | |||
Courier (up to 5 working days) |
Asia (Zone 1 & 2)(*) |
S$ 34.00 | + S$ 6.00 per item |
+ S$ 16.00 per package | |||
Other countries (Zone 3 & 4)(*) |
S$ 54.00 | + S$ 18.00 per item | |
+ S$ 25.00 per package | |||
Airmail (up to 18 working days) |
Asia (Zone 1 & 2)(*) |
S$ 15.00 | + S$ 3.00 per item |
+ S$ 12.00 per package | |||
Other countries (Zone 3 & 4)(*) |
S$ 18.00 | + S$ 6.00 per item | |
+ S$ 15.00 per package |
(*)
- Zone 1 = Malaysia & Brunei;
- Zone 2 = All other countries in Asia except Japan;
- Zone 3 = Australia, Japan & New Zealand;
- Zone 4 = Africa, North & South America, Hawaii, Europe and Middle East
* The expected delivery date specified is only an indication. This is subjected to changes at the sole discretion of Enterprise Singapore.
Payment
Prices quoted are before GST.
Step 1: Click on top navigation bar - 'My Account'
Step 2: Login Email Address and password, click on 'Login' button
Step 3: Choose top navigation bar - 'Order Status'
Step 4: View Order History webpage will display
Step 5: Click on last column - 'Official Receipt' - 'View' button
Step 1: Click on top navigation bar - 'My Account'
Step 2: Login Email Address and password, click on 'Login' button
Step 3: Choose top navigation bar - 'Order Status'
Download eCopy
Answer: Yes
• When I buy standards with different parts, does the same order number appear on the watermark page on the front cover of the standard?
Answer: Yes, all standards part of one same order would be watermarked using one order number.
• How many times am I allowed to download if I purchase more than 1 standard?
Answer: You can download 3 times independently of the number of copies purchased.
All rights in the e-Standards belong to Enterprise Singapore and are protected by copyright laws.
Upon payment of the appropriate fee, Enterprise Singapore grants to you a single-user license to download the relevant e-Standard onto your personal computer as a non-revisable Adobe Acrobat PDF file.
The e-Standards may not be stored, reproduced, transferred or resold by any means, except as follows:
• You may print out and retain ONE printed copy of the PDF file. This single-user licence and permission to print one copy is valid for each purchased and paid copy.
• This printed copy is fully protected by national and international copyright laws, and may not be photocopied or reproduced in any form. Under no circumstances may it be resold. Under no circumstances may the electronic file you are licensing be copied, transferred, or placed on a network of any sort.
Windows System Requirements Before Downloading e-Standards: | |
1. | Turn OFF Pop-up Blocker and Enable Download File Option under security settings [click here for instructions] |
2. | Adobe Reader XI [ Download Adobe Reader ] |
3. | Microsoft Internet Explorer 7 (or higher) |
Please login to download the e-Standard you have purchased from your Order Status Menu.
Please contact singaporestandardseshop@toppanleefung.com if you need help in downloading your e-Standards
Sample:
Licensed to PETER LIM/MR, ABC MARKETING PTE LTD
Singapore Standards eShop Order No:680611001/Downloaded:2005-06-23
Single user licence only, copying and networking prohibited