TR 51:2016
Technical Reference for estate agents – Management best practices
OVERVIEW
Specifies the requirements for an EA’s management framework and processes. Includes the training and development of its salespersons, operations management framework, service delivery and customer satisfaction.
COMMENTS
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PRODUCT DETAILS
| Status | Withdrawn - 17 Oct 2019 |
|---|---|
| Edition | 2016 |
| No. of Pages | 13 |
| ICS Classification | 03.080 Services 03.100 Company organization and management. Management systems |
| Committee | Safety and Quality Standards Committee |
| Available for Purchase | unknown |
| Adoption | - |