ISO 5158:2023

Mobile financial services — Customer identification guidelines

OVERVIEW

This document provides guidelines for customer identification in mobile financial services (MFS), including:

    a general framework of customer identification for MFS;

    the multi-dimensional overall identity assurance level (AL) of an MFS customer and its evaluation criteria;

    security and privacy considerations.

This document also contains annexes which demonstrate how to apply the ALs in practice, through (e)KYC use cases in different regions, for example.

This document is applicable to various kinds of MFS providers, including but not limited to commercial banks and third-party payment service providers.

This document is applicable to identifying natural persons. Identifying legal entities, known as (e)KYB, is out of the scope of this document.

COMMENTS

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PRODUCT DETAILS

Status Current
Edition 2023
No. of Pages 23
ICS Classification 03.060 Finances. Banking. Monetary systems. Insurance
Committee ISO/TC 68/SC 2
Available for Purchase For sale in Singapore only
Adoption ISO