ISO/IEC 20000-6:2017
Information technology — Service management — Part 6: Requirements for bodies providing audit and certification of service management systems
OVERVIEW
ISO/IEC 20000-6:2017 specifies requirements and provides guidance for certification bodies providing audit and certification of an SMS in accordance with ISO/IEC 20000-1. It does not change the requirements specified in ISO/IEC 20000-1. ISO/IEC 20000-6:2017 can also be used by accreditation bodies for accreditation of certification bodies.
A certification body providing SMS certification is expected to be able to demonstrate fulfilment of the requirements specified in ISO/IEC 20000-6:2017, in addition to the requirements in ISO/IEC 17021-1.
COMMENTS
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PRODUCT DETAILS
| Status | Current |
|---|---|
| Edition | 2017 |
| No. of Pages | 13 |
| ICS Classification | 35.020 Information technology (IT) in general 03.120.20 Product and company certification. Conformity assessment 03.080.99 Other services |
| Committee | ISO/IEC JTC 1/SC 40 |
| Available for Purchase | For sale in Singapore only |
| Adoption | IEC |