ISO/TS 19384:2026
Service excellence — Guidance for the application of digital approaches to achieve service excellence
OVERVIEW
This document gives guidance on applying ISO 23592, including principles, models and specific application methods, to achieve service excellence by implementing and using digital approaches.
This document is applicable to organizations having, or planning to have, digital approaches to achieve service excellence.
COMMENTS
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PRODUCT DETAILS
| Status | Current |
|---|---|
| Edition | 2026 |
| No. of Pages | 25 |
| ICS Classification | 03.080.01 Services in general |
| Committee | ISO/TC 312 |
| Available for Purchase | For sale in Singapore only |
| Adoption | ISO : 0 |