ISO 19731:2017
[Current]
Digital analytics and web analyses for purposes of market, opinion and social research — Vocabulary and service requirements
...1 Proposals and tenders from service provider to clients
Proposals and tenders shall be issued in written form, online or offline...
...online comments from sites and/or social media, for example:
the universe of websites and other social media forums included;
how the sites, individuals or authors within them, and their comments or posts were selected
for inclusion in the research...
...online transactions, keystroke logging, date, and time;
device information such as geo-location, apps downloaded, which apps are used and how often,
contents of apps, websites visited and/or bookmarked, audio, images, videos played and/or stored
on...
