ISO 22059:2020

Guidelines on consumer warranties/guarantees

OVERVIEW

This document specifies the form and content of warranties/guarantees that a manufacturer and/or supplier can use to address reasonable expectations of products by consumers.

This document is applicable to transactions between businesses and consumers of new and used products, including online transactions. This document is also applicable to products associated with services to complete a transaction (such as, buying clothes that need alteration).

COMMENTS

-

PRODUCT DETAILS

Status Current
Edition 2020
No. of Pages 11
ICS Classification 03.080.30 Services for consumers
Committee ISO/TMBG
Available for Purchase For sale in Singapore only
Adoption ISO