ISO 21800:2025
Guidance for organizations to increase consumer understanding of online terms and conditions
OVERVIEW
This document gives guidance to organizations on creating clear, accessible, fair and easy-to-understand online terms and conditions (T&Cs).
This document is applicable to drafting business-to-consumer online T&Cs, including websites facilitating consumer-to-consumer sales, such as online auction sites. It does not apply to consumer-to-consumer and business-to-business online T&Cs.
COMMENTS
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PRODUCT DETAILS
| Status | Current |
|---|---|
| Edition | 2025 |
| No. of Pages | 11 |
| ICS Classification | 03.100.20 Trade. Commercial function. Marketing |
| Committee | ISO/PC 335 |
| Available for Purchase | For sale in Singapore only |
| Adoption | ISO : 0 |