SS ISO 41015:2024

Facility management – Influencing organisational behaviours for improved facility outcomes

OVERVIEW

This document gives guidance on the ways in which a facility management (FM) organisation can influence organisational behaviours to achieve improved facility outcomes, including how it can engage, empower and influence users, service providers and other interested parties with one another for improved outcomes and user experience while interfacing with the built environment.

Consequently, and simultaneously, these behaviours can be harnessed to contribute to the achievement of the demand organisation’s objectives and goals in an organisational sense, regardless of the type of organisation or built environment involved. This is the fundamental link to the role of FM as defined in SS ISO 41001.

This document is intended to build upon the requirements in SS ISO 41001, which adheres to the Plan-Do-Check-Act methodology.

This document is applicable to organisations both large and small.

COMMENTS

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PRODUCT DETAILS

Status Current
Edition 2024
No. of Pages 34
ICS Classification 03.080.10 Maintenance services. Facilities management
Committee Building and Construction Standards Committee
Available for Purchase Global
Adoption ISO 41015 : 2023 IDT