SS ISO 41015:2024
Facility management – Influencing organisational behaviours for improved facility outcomes
OVERVIEW
This document gives guidance on the ways in which a facility management (FM) organisation can influence organisational behaviours to achieve improved facility outcomes, including how it can engage, empower and influence users, service providers and other interested parties with one another for improved outcomes and user experience while interfacing with the built environment.
Consequently, and simultaneously, these behaviours can be harnessed to contribute to the achievement of the demand organisation’s objectives and goals in an organisational sense, regardless of the type of organisation or built environment involved. This is the fundamental link to the role of FM as defined in SS ISO 41001.
This document is intended to build upon the requirements in SS ISO 41001, which adheres to the Plan-Do-Check-Act methodology.
This document is applicable to organisations both large and small.
COMMENTS
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PRODUCT DETAILS
Status | Current |
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Edition | 2024 |
No. of Pages | 34 |
ICS Classification | 03.080.10 Maintenance services. Facilities management |
Committee | Building and Construction Standards Committee |
Available for Purchase | Global |
Adoption | ISO 41015 : 2023 IDT |