TR 62:2018

Guidelines for cloud outage incident response (COIR)

Synopsis PDF For Preview Only

Describes a COIR framework that details different types of cloud outage protection needs, provides guidelines for CSCs on cloud outage mitigation, handling and post-management, and provides suggestions on what and how CSPs’ COIR practices may be shared using the common framework.

Focuses on cloud outage directly associated with operational mistakes, infrastructure or system failures and environmental issues (e.g. flooding, fire.)

Does not specify any conformance requirements. Does not make recommendations on handling of data breaches by CSPs. Not intended to be used for resolving issues due to cyber security, malicious act or breach of personal data protection laws.


General Information

Status Current
Edition 2018
No. of Pages 36
ICS Classification 35.020 Information technology (IT) in general
35.210 Cloud computing
Committee Information Technology Standards Committee
Available for Purchase Global