ISO 32112:2025

Transaction assurance in E-commerce — Relevant factors of evaluation and selection of indicators

OVERVIEW

This document provides the description of relevant factors for evaluating E-commerce transactions, which can help in identifying indicators, evaluation toolkits and an approach for selection of indicators. This document focuses on E-commerce transaction assurance by providing the relevant factors of evaluations including quality of E-commerce transaction platforms and sites, quality of E-commerce transaction services, local external environments for E-commerce transactions and sustainability of E-commerce transactions. This document also explains the way to set up a set of E-commerce transaction evaluation indicators that enables monitoring and improvement of the quality of E-commerce transactions.

COMMENTS

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PRODUCT DETAILS

Status Current
Edition 2025
No. of Pages 19
ICS Classification 35.240.63 IT applications in trade
03.080.30 Services for consumers
Committee ISO/TC 321
Available for Purchase For sale in Singapore only
Adoption ISO : 0